Customer care

Refund & Return Policy

We hope you love your Mahjong at Home purchase! Because our products are produced in limited quantities, all sales are final. We do not accept returns or exchanges.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Once we review your request, we will work with you to make it right. Depending on the issue, this may include a replacement, store credit, or refund.

What to include in your message

Your order number, a brief description of the issue, and photos of the item and packaging.

Order Changes & Cancellations

Once an order has been processed or shipped, it cannot be changed or canceled.

Shipping

Mahjong at Home is not responsible for shipping delays caused by the carrier. If your package arrives damaged or there is an issue with your delivery, please contact us and we will do our best to help.

Questions?

If you have a question or an issue with your order, please contact us. Thank you for shopping Mahjong at Home!

Still have questions?